Hi all, I just bought a MacBook Pro (2021) Apple silicon, macOS 12.3 (Monterey) and installed the MidiTranslator Pro. After supplying my license name and key, the application hangs showing only the splash screen. Any solution for the problem, running on M1 Apple silicon? Thanks, Theo.

Thank you very much for the crash dump via email. Unfortunately, we don’t have a direct solution available. It might be a side effect of other MIDI software and/or hardware running or installed on the system. Have you tried closing any other MIDI software and unplugging any devices before trying to start MT Pro? Your freeze trace looks exactly like this customer’s problem report back in 2020: [image] MT crashing on startup Bome Products I am only able to start BMT once after install, then it refuses to start on any subsequent attempts. I can only get it to run again by removing it using App Cleaner to get all associated files, restart the computer and re-install. Then it will ony run only the first time again. After that it just shows the splash screen and gets no firther. I have to force quit. Running OS X Mojave and latest BMT version. I hope you can help. Let me know if you need a crash log (and where to find it). Th… He never came back to us, and unfortunately, we also never asked back. So I am not sure if he ever resolved it. I’ll ask now. Let’s hope he has found out something!

@T.Wilbers , Are you running any antivirus software?

Hi Theo, Dan, who experienced the same issue on one Mac, found this workaround: I discovered that if I unplug and then re-connect any piece of USB midi gear connected to the computer MT would start as normal. Would be great if that worked for you as a workaround to get started (at least). We will try to find the cause and fix it, hopefully.

Hi, I am running the standard Gatekeeper software, which I disabled and re-installed the app, this did not help. Actually un-installing the app and re-installing didn’t ask for the Name and license key. So how can I do a clean un-install? Unplugging my midi interface (irgd-2) did not solve the issue. I am running other midi applications like Reaper and MuseScore 3 without problems. Some parts of Midi Translator Pro is running! I see the midi in/output in MuseScore3, see attachment, so the back-end has started. [MuseScore3] The problem is in the UI, which is based on Java runtime engine, which apparently does not start. Can you extend the application with extra logging to identify where the application stops running. I can help testing to solve the issue. Kind regards, Theo.

Hi Steve, Florian, Can you follow up on this problem: back-end is running, I get the midi virtual ports frond-end GUI, running in Java VM does not run, only see splash screen The GUI runs in an embedded Java VM (installed by MTP dmg), but it’s quite old (version 13) and based on OpenJDK. Possible solutions: Add debug information in this(13) version Integrate v17/18 of OpenJDK Can you integrate a newer version 17 or 18. I have installed V17 in my Home folder and that one is working fine? Remove embedded v13 from the dmg and make use of an installed Java VM. For all 3 solutions I am willing to test to get it working. Kind regards, Theo.

Hi Theo, thank you for the additional info and for the offer to test. You’re the second user who reported such a problem (not sure yet it’s the same cause). The strange thing is that for us, MT Pro runs fine on Apple Silicon with MacOS 12. So I’m not persuaded that it’s a problem of the bundled VM. Also, the VM starts first and it starts and controls the backend. So the VM is running to some degree on your system, too. Or do you have other evidence that this would be the root cause of the freeze? You can run MT Pro from Terminal like this with debug output: Make sure that a hidden instance isn’t running (Activity Monitor) Open Terminal copy/paste this command: /Applications/Bome\ MIDI\ Translator\ Pro.app/Contents/MacOS/MIDITranslatorPro -debug You can post the output here, or send it to me in a PM. Maybe we can see at which point it freezes… Thanks a lot!

Hi Florian, This is the output on the terminal: Trying to load JLI from: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Using JRE: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Launching runtime (15 args)… Trying to load JLI from: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Using JRE: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Launching runtime (15 args)… 01-04 09:41:34 INFO : Bome MIDI Translator start. 01-04 09:41:34 DEBUG [MidiTranslator] : Loading native lib: /Applications/Bome MIDI Translator Pro.app/Contents/MacOS/libmt.so 01-04 09:41:34 DEBUG [MidiTranslator] : Native lib: RELEASE 2022-04-01 21:41:34.569 MIDITranslatorPro[937:8793] BomeInstaller: bundlePath=/Applications/Bome MIDI Translator Pro.app 01-04 09:41:34 INFO [Constants] : Exe File:/Applications/Bome MIDI Translator Pro.app 0: Bome MIDI Translator Pro start. 0: load settings OK: last modified=2022-03-19 19:28:24 filesize=65 filename:/Users/theo/Library/Application Support/Bome/Bome MIDI Translator Pro.bmts 1324: Parsing settings done. 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Application Focus 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Project 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Key Stroke 01-04 09:41:36 DEBUG [gf] : Supported incoming event: MIDI Message 01-04 09:41:36 DEBUG [gf] : Supported incoming event: MIDI Port 01-04 09:41:36 DEBUG [gf] : Supported incoming event: None 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Preset 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Serial Port 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Timer 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Application Focus 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: AppleScript 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Project 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Execute File 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Key Stroke 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: MIDI Message 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: MIDI Port 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: MIDI Router 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Mouse 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: None 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Preset 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Serial Port 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Timer 01-04 09:41:37 DEBUG [bD] : Loaded images. 2672: Now using 1 virtual MIDI ports. 01-04 09:41:37 INFO [hL] : Updated virtual MIDI ports: from 0 to 1 ports 01-04 09:41:37 DEBUG [d] : AppFrame: star Kind regards…

Hello Florian, I have run MT Pro from Terminal with debug switch. I still get only the splash screen, I hope you will find the problem. This the output: Trying to load JLI from: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Using JRE: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Launching runtime (15 args)… Trying to load JLI from: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Using JRE: /Applications/Bome MIDI Translator Pro.app/Contents/PlugIns/jdk-13.0.2.bome/Contents/Home/lib/libjli.dylib Launching runtime (15 args)… 01-04 09:41:34 INFO : Bome MIDI Translator start. 01-04 09:41:34 DEBUG [MidiTranslator] : Loading native lib: /Applications/Bome MIDI Translator Pro.app/Contents/MacOS/libmt.so 01-04 09:41:34 DEBUG [MidiTranslator] : Native lib: RELEASE 2022-04-01 21:41:34.569 MIDITranslatorPro[937:8793] BomeInstaller: bundlePath=/Applications/Bome MIDI Translator Pro.app 01-04 09:41:34 INFO [Constants] : Exe File:/Applications/Bome MIDI Translator Pro.app 0: Bome MIDI Translator Pro start. 0: load settings OK: last modified=2022-03-19 19:28:24 filesize=65 filename:/Users/theo/Library/Application Support/Bome/Bome MIDI Translator Pro.bmts 1324: Parsing settings done. 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Application Focus 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Project 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Key Stroke 01-04 09:41:36 DEBUG [gf] : Supported incoming event: MIDI Message 01-04 09:41:36 DEBUG [gf] : Supported incoming event: MIDI Port 01-04 09:41:36 DEBUG [gf] : Supported incoming event: None 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Preset 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Serial Port 01-04 09:41:36 DEBUG [gf] : Supported incoming event: Timer 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Application Focus 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: AppleScript 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Project 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Execute File 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Key Stroke 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: MIDI Message 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: MIDI Port 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: MIDI Router 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Mouse 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: None 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Preset 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Serial Port 01-04 09:41:36 DEBUG [gh] : Supported outgoing action: Timer 01-04 09:41:37 DEBUG [bD] : Loaded images. 2672: Now using 1 virtual MIDI ports. 01-04 09:41:37 INFO [hL] : Updated virtual MIDI ports: from 0 to 1 ports 01-04 09:…

Thank you very much! sorry for not responding earlier. We’ll look into it.

A couple of ideas: When starting (and hanging), can you see the MT Pro icon in the menubar? you can remove the settings files by following this guide: Bome Software Settings Files Maybe a fresh configuration can help? Thanks, Florian

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