# Sudden BMT program issues **URL:** \ **Category:** Bome Products\ **Tags:** midi-translator\ **Created:** [September 30, 2026, 7:02pm UTC](https://forum.bome.com/t/sudden-bmt-program-issues/7967 "2026-09-30T19:02:42Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![SteveC](https://forum.bome.com/user_avatar/forum.bome.com/stevec/32/8250_2.png) [@SteveC](https://forum.bome.com/u/SteveC)\ **Post date:** [September 30, 2026, 7:16pm UTC](https://forum.bome.com/t/sudden-bmt-program-issues/7967/2 "2026-09-30T19:16:19Z")
Hi, and sorry for your problem! What version of Bome MIDI Translator Pro are you running? If not 1.9.2, then please upgrade. You can find a new download at [bome.com](http://bome.com) by logging in, clicking the person icon and then going to the products menu. If you are already running 1.9.2, please delete the settings file as well as backup settings files (or store them somewhere else). Then restart Bome MIDI Translator Pro . Typically this problem occurs if you have some placed Bome MIDI Translator Pro offscreen and then restarted as the settings file keeps the last screen location and restores to that location when started. See [this post](https://forum.bome.com/t/bome-software-settings-files/4172) to find the settings file. Steve Caldwell Bome Customer Care * * * _Also available for paid consulting services: bome@sniz.biz_ --- _[View the full topic](https://forum.bome.com/t/sudden-bmt-program-issues/7967)._