Bome Box No Ping

Hey guys,

Me again. I’ve had some issues with another box of mine today. The box is very temperamental in terms of connecting to the Bome network. This is something we noticed a few shows ago when setting up that particular box that day. Tried multiple cables etc & sometimes the device connects, 90% it doesn’t. Because of this in the end we factory reset the box multiple times, updated firmware to the latest version & even downgraded to check in hopes of getting it connected. We can initially set the device up with a fixed IP over Wifi.

We are currently powering the box via POE from my managed switch with with all Energy saving modes turned off. We also tried a different POE switch and computer in hopes to see it and connect but nothing is working or ping tests. What is odd is that the Bome network can sometimes see the box but it doesn’t connect or ping tests not working on that IP.

Any suggestions would be a great help as we’ve had 3 of our audio team on it to no success.

Cheers,

Ali

Hi, and sorry for the problem! What happens if you use the POE Out port for data and them power the BomeBox with USB instead of POE?