Hi, if your BomeBox is sending an SSID, I’m pretty sure it is working (at least at some level). So that in looks like we still have some promise to fix it. Could you try this?
Hook up your BomeBox ethernet port to an open port on your router. Disable WiFi on your PC.
On your Windows machine type Win-R . That is Window key held down then R.
A pop-up will show. In it type “cmd”
You will then be at the windows dos prompt
Type the following command
ipconfig /a > config.txt
arp -a >> config.txt
Then attach config.txt file in an answer here so I can have a look.
My guess is that one of the dynamic address that arp -a reports will be the address of your BomeBox.
You can try opening up those addresses one by one in a browser to see if any of them work.
You can also try this technique by connecting a CAT5 cable directly between the PC and the BomeBox (with wireless disconnected).
Another thing to do is use wireless to connect to BomeBox SSID. (disconnect ethernet while trying this)
If I remember after Network Reset, the BomeBox SSID should not require a password. When connecting to the SSID is it prompting for a password?
Once you are there, you can try the same commands to see if it assigned your PC an IP address and the arp -a command will likely have less IP addresses to try.
Finally, I assume you can get to other IP address with your browser.
You might also temporarily turn of your computer firewall while trying this (a stretch I know but it couldn’t hurt).
Oh, and the interesting thing is, it looks like maybe the Network Reset did not work since there is still a Lock Symbol by the BomeBox wireless connection on your screenshot.
Also, the serial number is probably right but make sure just in case that the 0000 are zeros and not the letter “O”.
Finally in your description you show both 192.168.152.1 and 192.168.153.1. Make sure it is 153 not 152.
Thanks for your patience. Hopefully this method will get you up and running soon.
Bome Q and A Moderator and
Independent Bome Consultant/Specialist