Can't reset BOMEBOX after switching from DHCP master to client

Bome Products
1

Hi, I upgraded my bomebox to the latest firmware. It has been running well until recently. I have been able to log into the bomebox as it was set to DHCP master. I set it to DHCP client, and it no longer can be accessed, nor does it show up as a client on the network when connected via ethernet. I have tried using the reset with a USB to no avail. It simply will not reset. Unfortunately, it is no longer useable.

Any help would be appreciated.

john

2

Hi, the most common causes for this are.

  1. The serial number used on the file name is wrong maybe some letter O rather than number 0.
  2. The file name is wrong or maybe has two extensions. Windows may hide the extension so you may end up with a filename .txt.txt instead of just .txt
  3. Try a different thumb drive. For some reason, some don’t seem to work. I find that smaller capacity thumb drives work best for me.
  4. There is no DHCP master on the network.
  5. Try the other BomeBox ethernet port in case data is not getting through on the port you are using.
  6. Check the power light on the BomeBox as if there is not consistent power, it might be in a consistent boot cycle. Or try a different power source.

Let me know if any of these solutions help.

Steve Caldwell
Bome Customer Care

Also available for paid consulting services: bome@sniz.biz
3

Thanks Steve,

I will try those. Yes, after I reset the SSID remains the one I had before. It seems to not be resetting. I will try the things you mentioned.

Thanks for the prompt response!

John