Help please can not save projects anylonger

Bome Products
1

i cannot save my projects anylonger. please any sophisticaded help me!
this is inside the hs_err_pid8000 textfile

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x199c4349, pid=8000, tid=4580
#
# JRE version: OpenJDK Runtime Environment (13.0.2+8) (build 13.0.2+8)
# Java VM: OpenJDK Client VM (13.0.2+8, mixed mode, serial gc, windows-x86)
# Problematic frame:
# C  [mt.dll+0x44349]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   https://github.com/AdoptOpenJDK/openjdk-support/issues
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  S U M M A R Y ------------

Command Line: -Dbome.exe=C:\Program Files (x86)\Bome MIDI Translator Pro\MIDITranslator.exe 

Host: 13th Gen Intel(R) Core(TM) i7-13700HX, 24 cores, 31G,  Windows 10 , 64 bit Build 26100 (10.0.26100.3037)
Time: Sat Feb 22 14:53:43 2025 Mitteleuropäische Zeit elapsed time: 89 seconds (0d 0h 1m 29s)

---------------  T H R E A D  ---------------

Current thread (0x15d8c800):  JavaThread "AWT-EventQueue-0" [_thread_in_native, id=4580, stack(0x19880000,0x19980000)]

Stack: [0x19880000,0x19980000],  sp=0x1997e778,  free space=1017k
Native frames: (J=compiled Java code, A=aot compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [mt.dll+0x44349]
C  [mt.dll+0xf0193]
C  [mt.dll+0xf25ca]
C  [mt.dll+0xa93b1]
C  [mt.dll+0xb1b3d]
j  com.bome.mt.jni.ProjectJNI.saveProject(Ljava/lang/String;)Z+0
j  Z.a(Ljava/lang/String;)Z+28
j  Z.q()Z+226
j  Z.a(Las;Ljava/awt/event/ActionEvent;)V+223
j  as.actionPerformed(Ljava/awt/event/ActionEvent;)V+13
j  javax.swing.AbstractButton.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+84 java.desktop@13.0.2
2

Hi,

I’m sorry you are experiencing issues. I would try to de-install and re-install Bome MIDI Translator Pro. The Java Runtime for Bome MIDI Translator Pro is included as part of the installation. Then try opening a different project file. If it works and then you try to open the original project file that gave the error, that project file might be causing the problem.

Steve Caldwell
Bome Customer Care

Also available for paid consulting services: bome@sniz.biz
5

We have fixed a bug that would happen under very rare conditions, due for the next version of MIDI Translator Pro. I’ll contact you directly so that you can try a beta version, if you like.

6

thanks a lot. will try it.

7

thanks i will try the beta.