Hi,
today I bought Midi Translator Classic, and now I tried to register Midi Translator Classic with the licence key, what I got.
After I enter the licence I see on the startup screen, that my name is on the logo, but after that I got the notification, to buy or give the licence once again.
It seems that the software didn’t recognize the licence.
How could I solve this issue?
Hi, thank you for the purchase and sorry to read about this problem. Have you tried re-entering the license key? Make sure to enter name and license key exactly as in the purchase email (or your account).
Please ket us know if you’ve been able to resolve this. Thanks!
Hi florian,
thanks for your response.
Yes, I tried several times to enter the licence. I entered the name and the key with the apostrophes, and I tried it without apostrophes, too, but nothing works.
Can the software have problems with accented letters in Name?
Greets,
Bela
Hi florian,
could you help me to solve this issue?
Greets,
Bela
I’m sorry, I did not see your response! Yes, I’ll email you a new license key without accents.
No problem, thank you for your help, the new key without accents work well 
can you send me a new license as my current one does not work please
Hi @phdwork100-2911, we’re handling this via email. Thanks!
installed bome classic 7 it also requests a registration key every time its opened, when i click ok, then click the info(help heading) it lists the software is registered, yet when i open the software again its acting like its in unregistered demo mode.
Hi and welcome to the Bome community!
The license key and license name are paired. That is both of them have to be entered exactly. If you change the license name by even one letter, then the key will be invalid. Please use copy and pasted for both your license key and name. If you still have issues reach out to us using our contact form.
Steve Caldwell
Bome Customer Care
the name on my license is “non” , when i enter this as my name it states its incorrect, i use my name & it states its registered & requests a restart, it restarts, states its registered then pops up with the nag screen demo window 10 second delay, i check the help/info & it states registered to me, so its not to do with the name, if it states registered its some other fault
Hi, sorry for the inconvenience. I’ve reset your license key with one with your name instead of ‘non’. Please check your account:
https://www.bome.com/account/products
its cured now, very much appreciated