Pair light on my second BomeBox is not lit...?

Bome Products
1

Everything works perfectly and is connected, but the PAIR light on my second BomeBox is not lit.
:thinking: I wonder why…?

2

If you press the pair button does it flash? Does it flash at power up? What version of Firmware are you using?

Steve Caldwell
Bome Customer Care

Also available for paid consulting services: bome@sniz.biz
3

When I press the PAIR button, it doesn’t flash, and the power-up also doesn’t flash the PAIR light.
The firmware version is: v1.5.4.

But I noticed that the PAIR indicator is lit very, very faintly - perhaps there is an issue with the LED light…? Because all connections are working fine.

4

It appears so, if you would like a replacement please reach out to us on our contact page for making arrangements.

Steve Caldwell
Bome Customer Care

Also available for paid consulting services: bome@sniz.biz
6

Thank You!

I sent my application through the website.