I mistakenly used a PoE+ injector to power my Bome Box. This did power up the Bome Box but seemed to damage the data port. The port will no longer receive data regardless of how the unit is powered, USB or PoE. The PoE Out port still receives data but the PoE In port does not. All other functions of the Bome Box still work, now I have a disabled PoE In data port.
The documentation should be updated with a warning. Just a suggestion.
Very sorry to hear pf this problem. We have never seen this before! Because the PoE voltage is negotiated, a PoE+ injector should never provide more than normal PoE can handle. Additionally, the BomeBox has built-in fuses to prevent damage of over-voltage. So it could also be that the PoE+ injector is not fully compliant, or an unrelated problem caused the failure of your Eth port.
Which PoE+ injector have you used?
We can repair your BomeBox, please contact us directly for discussing this option:
Thanks for the fast response. Here is the PoE+ injector that I used. It would be nice i you guys would list PoE injectors that you have tested with on the website. Being that not all injectors are the same.
This is a mystery! On paper, the injector is compatible. Over the years, we’ve tested with dozens of different injectors and PoE switches. We’ve never had a problem at all. And to my knowledge, our customers have never reported a problem with PoE. That’s why we don’t maintain a list of good or a list of bad PoE power sources.
Also here, maybe it was not the injector model that caused the problem. Maybe yours is faulty? Have you dared to try it with a different PoE device?
We appreciate that you blamed the PoE injector, but maybe your BomeBox had a defect? Was that the first time that you powered your BomeBox with PoE at all? I assume that you had used the ‘Ethernet In’ port before without problems?
Thanks for any further information. And as said, we should be able to repair your BomeBox.
Yes it is a mystery to me as well. It very well may be the case that the injector had nothing to do with the port deciding to fail at that time. I have used the Bome Box on my guitar pedal board for a couple years now powered via USB. I have found that powering the Bome Box via USB was unreliable when WiFi was enabled and would restart frequently. I solved the problem by using a cat6 cable plugged into the PoE In port and disabling the WiFi. The unit and the PoE In data port worked fine. I’m a musician and it needs to be reliable and work every time. So I thought powering it properly with PoE would be a good idea.
It was when I tried to power the Bome Box with the PoE+ Injector that it no longer would receive data in the PoE In port. Going back and powering the unit with USB didn’t help. The PoE In port will no longer receive any data regardless of what I do. Moving the cable to the PoE Out port and the unit receives data and works as it did before. The unit will take power in the PoE In port but no data.