EaganMatrix Micro input not exposed via Bome Network on Raspberry Pi

Bome Products
3

This is curious! Before considering what happens on the Windows side, let’s first check what’s happening on the Pi.

  • is the EaganMatrix appearing in the port list when trying to add a MIDI route?
  • if yes, add a test route with the EaganMatrix to see if it can be opened by Bome Network
  • in the main window’s log area, enable verbose and check if the log shows anything suspicious
  • restart Bome Network, check the log file(s) in /tmp (see here for more info)

Please get back to us, this is not anything we’ve ever seen. Please post the log file (or the content), too.
Thanks!