Midi Translator Pro Crashing

[csmdigital]

Hi All,
I’ve been using Midi Translator Pro without any problems until recently. MTP has begun randomly crashing during a performance. I’m using a Mac Book Pro running Sonoma. MTP runs behind keynote and is being used (among other things) to control slide advance.
It runs fine for a while, then crashes when I send the message from my FCB1010.
I’ve attached the crash report - any help or words of wisdom would be very gratefully received!
Thank you
MIDITranslatorPro-2023-12-11-104034.pdf (79.2 KB)

[SteveC (Steve)]

Hi, I see you are using Version 1.9.1 build 1057.

Build 1060 released in early November due to some users reporting crashes. Did you try downloading and installing that? You can download it within your Bome Account.

Steve Caldwell
Bome Customer Care

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Also available for paid consulting services: bome@sniz.biz

[csmdigital]

Thanks, Steve - really fast reply! I’ll try that immediately

[FlorianBome]

Hi, this is a very bad crash!
If you experience such a crash again with the latest (build 1060), please follow these instructions for a more complete crash report (unfortunately, the PDF you’ve attached does not contain the relevant info where it crashed):

Crash or Freeze? Please send us a dump file!

Although our software is known for its outstanding stability and robustness, it’s still possible that there is a crash or a freeze. For example, we’ve seen this when an Operating System installed an incompatible update, or when a third-party tool interferes with our software. 1. Crash A crash is when the software (e.g. Bome MIDI Translator Pro or Bome Network) quits on its own. We can usually find the reason with a dump file. Windows Windows should create a .dmp file when a crash happens: Op…

We will then do everything we can to fix this!

Thanks a lot!
Florian