Although our software is known for its outstanding stability and robustness, it’s still possible that there is a crash or a freeze. For example, we’ve seen this when an Operating System installed an incompatible update, …
Here you can find the settings files (*.bmts) for all our software products:
macOS
In Finder, use the ‘Go’ menu, ‘Go to Folder…’ and then copy/paste this folder path:
~/Library/Application Support/Bome
Wi…
Our software usually creates log files. To troubleshoot a problem, it’s often helpful to look at it or post it here on the forum.
The log file has the (abbreviated) name of the software and extension .log. For example, …
